Support

Help for ParcelJump.

Use these steps to set up the Safari extension, open tracking numbers, and check privacy behavior.

Setup checklist

Install ParcelJump from the App Store.
Open iOS Settings, then Safari, then Extensions, and enable ParcelJump if Safari asks for extension setup.
In Safari, select a tracking number on an order page, email, support page, or shopping site.
Open the Share Sheet or Safari extension popup and choose ParcelJump.
Review the carrier match, then open the official tracking page or copy the clean link.

When text selection is blocked

Some webpages do not allow text selection. Open ParcelJump directly and use the Paste tab to enter the tracking number manually.

A sample test value is 1Z9999999999999999. For USPS-style manual fallback testing, use 9400 1000 0000 0000 0000 00.

Supported carriers

UPS
FedEx
USPS
DHL

Carrier names describe compatibility only. ParcelJump is not affiliated with any carrier.

Privacy support

ParcelJump processes tracking numbers on your device. It does not collect tracking numbers, webpage content, analytics, identifiers, or personal data.

Read the Privacy Policy for data handling, retention, deletion, and third-party details.

Contact

Need help with a real issue?

Email support@txyou.com. Include your device model, iOS version, carrier, and a short description of what happened. Avoid sending private order details unless they are necessary.